Monday, November 21, 2011

Shopping Advice: Day 1: Extended Warranties are a Scam

In today's edition of smart shopping 101, skip the extended warranties for your new camera, lens, or anything you buy for that matter. Generally speaking, extended warranties only cover repairs required because of 'normal wear,' which leaves manufacturers/third party service providers a lot of room to wiggle out of having to fix your merchandise. How far can they go? Browse online forums and you'll come across tales of repairs being denied because hairline scratches on lens barrels constituted 'damage' outside of regular use and thus an excuse not to fix the problem. Yes, manufacturers talk about customer service but, when providing a service costs money, they'll try and worm their way out fixing your gear any way they can.

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